Introduction
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.
Experience
Product Management
2025 - Present
SaaS + AI
Solopreneur
- • MODIFY.
- • MODIFY.
2024 - 2025
Schneider Electric
Principal Product Manager
- • I lead the strategic execution of an AI-powered customer support agent, ensuring customer care agents can efficiently resolve issues while aligning with business goals and internal stakeholders’ priorities.
- • I delivered the integration of RAG architecture, leveraging historical data and documentation. I focus on balancing feedback and data-driven experimentation to drive productivity and customer satisfaction globally.
January 2023, September 2023
Friday Insurance
Product Owner
- • I led a cross-functional team of product designers and developers to maintain and enhance a customer portal and multiple claims funnels, optimizing internal processes and boosting customer satisfaction.
- • I collaborated with the team, applying design thinking principles to leverage user research for discovering and validating assumptions. Using OKRs framework, I set clear objectives to align strategies with user needs.
Scrum & Agile Coach
April 2021, December 2022
Friday Insurance
Scrum Master & Agile Coach
- • I achieved Agile transformations across multiple departments, including HR, Tech Teams and Marketing, promoting organization-wide Agile adoption.
- • I fostered teamwork, eliminated barriers and introduced department-specific Agile metrics for data-based decision-making, resulting in improved team performance and agility.
March 2020, February 2021
Axonista
Scrum Master
- • I collaborated with cross-functional teams covering mobile app (Android, iOS), TV apps (Roku, FireTV, tvOS), web development and quality assurance.
- • I coached team members and stakeholders to adopt best practices while transitioning the company's methodology from Waterfall to Agile
Big Data Engineer
June 2019, December 2019
Telefónica
Big Data Engineer & Scrum Master
- • I introduced the Agile mindset to the BI department, while serving as Scrum Master for a team of nine individuals operating under the SAFe framework.
- • I implemented a Big Data project for Telefonica's 4th platform (global IoT solution) to boost revenue via data analytics in Networks, Marketing, B2B and B2C.
August 2017, February 2019
Stratio Big Data
Big Data Engineer
- • I served as a technical manager, presenting Stratio products to companies exploring digital transformation and tailoring presentations to address specific technical concerns.
- • I participated in establishing and managing the Bogotá headquarters, including the training and development of team members.
January 2017, August 2019
BBVA
Big Data Developer
February 2015, March 2016
Stratio Big Data
Junior Big Data Developer
Certifications
Scrum @ Scale Practitioner
Agile Education by Scrum Inc.™
December 2021
Professional Scrum Master I (PSM I)
Scrum.org
January 2020
Education
Madrid - Spain
October 2011, December 2016
Master of Science in Subject Area
Universidad Politécnica de Madrid
Bachelor's degree in Engineering Technology and Telecommunication Services
How I Work
Discovery & Research
I conduct thorough research to understand your business goals, target audience, and competitive landscape. This foundation ensures every decision is data-driven.
Strategic Planning
Based on insights gathered, I develop a comprehensive strategy that aligns with your objectives and creates a clear roadmap for execution.
Design & Development
I create intuitive designs and robust solutions that deliver exceptional user experiences while maintaining scalability and performance.
Implementation & Delivery
I execute the plan with precision, ensuring quality delivery on time and within scope, with continuous communication throughout.